Information and Communications Technology Unit

1. User Account Management for Centrally Managed Systems

Creation, deletion and renaming of user accounts, and resetting of passwords for the regular SDO proper and field personnel. This includes, but not limited to unless specified in different service, the DepEd Google for Education Accounts, DepEd Partnerships Database System, etc.

Office or Division: ICT Unit
Classification: Simple
Type of Transaction: G2G – Government to Government
Who may avail: SDO Personnel, School-based Personnel
CHECKLIST OF REQUIREMENTS WHERE TO

SECURE

·         ICT Technical Assistance Form ·         ICT Unit
 

CLIENT STEPS

AGENCY ACTION FEES TO BE

PAID

PROCESSING TIME PERSON RESPONSIBLE
1. Submission of accomplished ICT technical assistance

form

1.1. Stamping “Received” on the document None 1 minute Records Section
1.2. Transmitting the stamped

document to the ICT Unit

None 5 minutes
1.3. Receive

stamped document

None 1 minute Client
1.4. Evaluate the document and interview the client None 10 minutes ICT Unit
1.5. Create/

delete/ rename account or reset password of client account

None 15 minutes ICT Unit
1.6. Give the

credentials to the client

None 5 minutes Client and ICT Unit
Total: None 38 minutes

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