User Account Management for Centrally Managed Systems
Creation, deletion and renaming of user accounts, and resetting of passwords for the regular SDO proper and field personnel.
This includes, but not limited to unless specified in different service, the DepEd Google for Education Accounts, DepEd Partnerships Database System, etc.
Office or Division: | ICT Unit | ||||
Classification: | Simple | ||||
Type of Transaction: | Government to Government (G2G) | ||||
Who may avail: | SDO Personnel, School-based Personnel | ||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||
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CLIENT STEPS | AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Submission of accomplished ICT technical assistance form | 1.1. Stamping “Received” on the document |
None |
1 minute |
Kristian Harold De Guzman – ICTU |
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1.2.Transmitting the stamped document to the ICT Unit |
None |
5 minutes |
Kristian Harold De Guzman – ICTU | ||
1.3.Receive stamped document |
None |
1 minute |
Client |
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1.4. Evaluate the document and interview the client |
None |
10 minutes |
Kristian Harold De Guzman – ICTU |
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1.5.Create/delete/ rename account or reset password of client account |
None |
15 minutes |
Emanuel M. Marco – ICTU |
||
1.6.Give the credentials to the client |
None |
5 minutes |
Client and Emanuel M. Marco – ICTU |
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Total: |
None |
38 minutes |
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2. Checking of email sent | 2.1.None |
None |
2 minutes |
Emanuel M. Marco – ICTU |
|
2.2. Evaluate the document sent. If blurry or has erroneous entry, return to sender. If client has no signature, return to sender. |
None |
10 minutes |
Emanuel M. Marco – ICTU |
||
2.3.Create/ delete/ rename account or reset password of client account |
None |
15 minutes |
Emanuel M. Marco – ICTU |
||
2.4.Give the credentials to the sender |
None |
5 minutes |
Emanuel M. Marco – ICTU |
||
Total: |
None |
32 minutes |