Issuance of Requested Documents in Certified True Copy (CTC) and Photocopy (Online)
Due to the COVID-19 pandemic, schools have provided the general public the option to request for documents via email.
| Office or Division: | School Registrar/Guidance or LIS | |||
| Classification: | Simple | |||
| Type of Transaction: | G2B – Government to Business Government to Citizen (G2C) Government to Government (G2G) |
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| Who may avail: | General Public | |||
| CHECKLIST OF REQUIREMENT | WHERE TO SECURE | |||
| 1. Request Slip or Letter – soft copy | School/Client | |||
| 2. One (1) Valid ID – soft copy | Client | |||
| 3. Authorization Letter – soft copy (if applicable) | ||||
| CLIENT STEPS | AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
| 1. Submit the requisition slip/Letter via school email address | 1.1 Acknowledge request via email, search for the requested document |
None |
5 minutes |
Teacher-in- Charge |
| 1.2 Print or photocopy/scan document |
None |
10 minutes |
Teacher-in- Charge |
|
| 1.3 Review, verify, and certify true copy of the document and affix school dry seal |
None |
10 minutes |
Records Officer / Admin Officer |
|
| 1.4 Sign the CTC |
5 minutes |
Principal/ Records Officer |
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| 2. Acknowledge email received | 2.1 Email the document to the client |
None for active learners. For others – client pays fee directly to courier, as applicable |
8 minutes |
Records Officer and/ or Admin Officer |
|
TOTAL: |
38 minutes |
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