Receiving of Complaints against Non-Teaching Personnel
Administrative complaints may be filed for any of the grounds specified under DepEd Order No. 49, series of 2006, “Revised Rules of Procedure of the Department of Education in Administrative Cases” or Revised Rules on Administrative Cases in the Civil Service (RRACCS). This refers to the process of receiving formal complaints against any DepEd Non-Teaching Personnel.
| Office or Division: | Records Unit | |||||
| Classification: | Simple | |||||
| Type of Transaction: | Government to Government(G2G) G2C – Government to Client Government to Business (G2B) | |||||
| Who may avail: | All | |||||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||||
| 1. Affidavit/Sworn Statement or Notarized Complaint in accordance with Section 4 and 5 of D.O. 49, s. 2006. 2. Certificate of Non-Forum Shopping duly notarized. Note: Pro-forma or template with regard to Complaint/Affidavit and Certificate of Non-Forum Shopping 3. Supporting/Evidentiary Document/s, if any. *All requirements must be accomplished in two (2) original copies, one (1) photocopy and one (1) additional copy per additional person- complained-of. | Client | |||||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE | ||
| 1. Submit the formal complaint, with pertinent documents, if any, or sealed document/s to Records Unit (Receiving Window) | 1.1. Evaluate the complaint and attached evidentiary document/s, as to its completeness. | None | 10 minutes | Administra tive Aide VI or Administra tive Officer IV | ||
| 1.2. Stamp received the documents and receiving copy with transaction number | 3 minutes | (Records) | ||||
| 1.3. Log the received document/s to the Incoming Logbook. | 5 minutes | |||||
| 2. Receive the receiving copy for reference | 2.1. Return client’s receiving copy | None | 3 minutes | Administra tive Aide VI or Administra tive Officer IV (Records) | ||
| TOTAL: | None | 21 minutes | ||||