Receiving and Releasing of Communication and other Documents
The procedure for proper receiving and releasing of communications
| Office or Division: | Records Unit | ||||
| Classification: | Simple | ||||
| Type of Transaction: | G2C – Government to Public G2B – Government to Private G2G – Government to Government | ||||
| Who may avail: | All | ||||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||
| Official Communication | Records Unit | ||||
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE | |
| 1. Submit official communication / to the Records Receiving Area | 1.1. Receive and check the completeness of communication | None | 5 minutes | Receiving personnel/ Records Officer IV | |
| 1.2. Forward communication and other documents to SDS | None | 5 minutes | Records Staff | ||
| 1.3. Read and review communication | None | 4 hours | SDS | ||
| 1.4. Route communications to the concerned office/personnel | None | 5 minutes | SDS Staff | ||
| 1.5. Act on the communication for ministerial transaction* | None | 2 days | Concerned office/ person | ||
| 1.6. Forward the acted communication to Records Section | None | 5 minutes | SDS Staff | ||
| 2. Client receives communication | 2.1. Release the communication | None | 5 minutes | Releasing personnel/ Records Officer IV | |
| TOTAL: | 2 days 4 hours, 25 minutes | ||||