Issuance of Requested Documents (CTC and Photocopy of Documents)
CTC document copy is issued if the document secured in the Records Section is originated/created by the Department. Issuance of Requested Documents is provided to teaching, non-teaching personnel and retirees whose documents were misplaced, lost, burned, or beyond recovery to be used for various purposes such as appointment, promotion, resignation, retirement, salary upgrading, leave abroad, employment abroad, loan, transfer, etc.
| Office or Division: | Records Unit | |||
| Classification: | Simple | |||
| Type of Transaction: | Government to Citizen (G2C) Government to Government (G2G) | |||
| Who may avail: | All | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Requisition Slip (1 Copy) | Records Unit | |||
| 2. Valid ID (Original ID and 1 Photocopy) | Requesting person and/or Authorized Person | |||
| 3. Authorization Letter (1 Copy) | Requesting person | |||
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1.Fill out requisition slip form | 1.1 Provide client the requisition slip form | None | 5 minutes | Administrative Staff (Records) |
| 2.Submit accomplished requisition slip with valid ID or authorization letter with ID of Requesting Party (photo copy) and original ID of the authorized person | 2.1 Receive the form, forward to the records custodian; custodian locates the requested document. | None | 5 minutes | Administrativ e Staff (Records) |
| 2.2 Prepare, print or photocopy the requested document | None | 20 minutes | Administrativ e Staff (Records) | |
| 2.3 Records Officer review and verify the document and certify true copy | None | 10 minutes | Records Officer and/or Admin Officer | |
| 3.Receive the requested document | 3.1. Release the document to the client | None | 5 minutes | Administrativ e Staff (Records) |
| TOTAL: | None | 45 minutes | ||